Mitchell 1 + AI: Keep Customers Informed While Your Techs Work
Your AI agent connects to Mitchell 1 and sends real-time repair updates, parts notifications, and review requests — so your service writers can focus on writing service.
How It Works
Mitchell 1 tracks every repair order in your shop. Your AI agent monitors RO status and sends the right customer communication at each stage — from drop-off through vehicle ready — automatically.
Automated Workflows
- 1
Vehicle checked in → drop-off confirmation with estimated completion time
- 2
Inspection complete → results sent to customer with repair recommendations
- 3
Additional work found → customer notification with approval request
- 4
Parts arrived → customer notified if parts-wait job
- 5
Vehicle ready → pickup notification with payment options
Setup Overview
Connect Mitchell 1 via API or middleware integration. The agent reads RO status and writes customer communication logs back. Setup takes 45 minutes with your shop management admin.
See It for Your Trade
Mitchell 1 works differently for each trade. See the workflows tailored to your business.
Connect Mitchell 1 to Your AI Agent
Set up in under 30 minutes. No technical skills required.