Real-Time ETAs Without Tying Up Your Dispatcher
Your AI agent sends every customer a live technician ETA — so they're ready when your crew arrives and your dispatcher handles more jobs.
The Problem
Customers waiting for a technician call dispatch constantly asking "when will they be here?" Each call takes 2–3 minutes and your dispatcher can't focus on routing the next job.
How Your AI Agent Handles It
- 1
Monitors your routing software for crew departure and ETA data
- 2
Sends customers a notification when the technician is on the way with a live ETA
- 3
Sends a 15-minute heads-up when the crew is close
- 4
Answers inbound "where are they?" texts automatically
- 5
Alerts dispatcher if customer can't be reached or needs to reschedule
See It in Action
Example message from your AI agent
"Hi Greg, your technician is on the way and estimated to arrive between 2:15–2:30pm. You'll get one more heads-up when they're 15 minutes out. Reply if you need to adjust." — sent when crew departs.
Messages are personalized, reference real job data, and are sent at exactly the right moment — automatically.
What You Can Expect
Dispatcher call volume drops 50–70% on day-of-service
Technicians arrive to customers who are ready and home
No-shows and wasted drive time decrease
Customer satisfaction scores improve
See How It Works for Your Trade
Each trade gets a customized version with industry-specific workflows and language.
Plumbing Companies
How technician dispatch updates works specifically for residential & commercial plumbing businesses.
HVAC Companies
How technician dispatch updates works specifically for HVAC service & installation businesses.
Electrical Contractors
How technician dispatch updates works specifically for residential & commercial electrical businesses.
Pest Control Companies
How technician dispatch updates works specifically for pest control & extermination businesses.
Tree Care Companies
How technician dispatch updates works specifically for tree care & arborist services businesses.
Junk Removal Companies
How technician dispatch updates works specifically for junk removal & hauling businesses.
Ready to Automate Technician Dispatch Updates?
Set up your AI agent in under 30 minutes. No technical skills required.