HVAC · ServiceTitan

HVAC Companies: Automate Customer Communication with ServiceTitan

Your AI agent connects to ServiceTitan and handles every customer touchpoint — from membership renewal reminders to post-install warranty follow-ups.

How It Works

HVAC companies on ServiceTitan run complex operations: service agreements, equipment installs, emergency calls, and seasonal tune-ups. Your AI agent automates the customer communication layer for all of these — freeing your CSRs for high-value calls.

Automated Workflows

  1. 1

    Service agreement renewal approaching → proactive renewal outreach

  2. 2

    Tune-up season → membership customer outreach for scheduling

  3. 3

    Technician dispatched → real-time ETA to customer

  4. 4

    Equipment estimate sent → follow-up until won or lost

  5. 5

    Install complete → warranty registration and 1-week follow-up

Data Flows

What moves between ServiceTitan and your AI agent — and when.

  • ServiceTitan membership data → agent triggers renewal campaign
  • ServiceTitan dispatch → agent sends ETA updates
  • Equipment install complete → agent sends warranty docs + follow-up
  • Customer responses → ServiceTitan note + follow-up task

Setup Overview

Connect ServiceTitan via API. The agent reads membership, dispatch, and job data. Requires ServiceTitan API access. Setup takes 45–60 minutes with your ServiceTitan admin.

Connect ServiceTitan to Your AI Agent Today

Set up your ServiceTitan integration in under 30 minutes. No technical skills required.