Your AI Agent + ServiceTitan: Scale Customer Communication
Connect your AI agent to ServiceTitan and automate the customer communications that your CSRs don't have time for — at scale.
How It Works
ServiceTitan manages your dispatching and job data. Your AI agent sits on top and handles the customer-facing communications layer: reminders, ETAs, status updates, payment collection, and reviews — triggered by real ServiceTitan job events.
Automated Workflows
- 1
Job booked → appointment confirmation and reminder sequence
- 2
Technician dispatched → customer ETA notification
- 3
Job complete → invoice notification and review request
- 4
Estimate sent → follow-up sequence
- 5
Membership renewal approaching → proactive outreach
Data Flows
What moves between ServiceTitan and your AI agent — and when.
- →ServiceTitan job dispatch → agent sends customer ETA
- →ServiceTitan job complete → agent sends invoice + review request
- →Customer response → ServiceTitan customer note created
- →Membership status from ServiceTitan → agent triggers renewal outreach
Setup Overview
Connect ServiceTitan via API integration. The agent reads job, customer, and dispatch data and writes communications logs back to ServiceTitan. Setup requires ServiceTitan API access (available on Pro+ plans). Takes 45–60 minutes.
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Connect ServiceTitan to Your AI Agent Today
Set up your ServiceTitan integration in under 30 minutes. No technical skills required.